Terms & Conditions

Dreamchaser Equestrian Terms & Conditions
Delivery information for United Kingdom Orders

Standard delivery to the UK is FREE OF CHARGE

Your Order will be sent via Royal Mail or Courier depending on the weight /size of your parcel. 

A confirmation email will be sent to confirm delivery information

We aim to dispatch orders within 10/14 days after the order was placed, subject to product availability. 

Colours & Patterns are subject to availability to us and in some circumstances some colours may become unavailable - an alternative pattern or colour will be offered.  

Bespoke items made to special order will normally be dispatched within 10-14 days.

by purchasing you agree to our terms & conditions.

Returns & Exchanges

Your rights to return goods are protected under the EU Distance Selling Directive.

Clean/unworn goods may be exchanged or refunded if returned within 7 days of purchase   

Soiled goods will not be considered for exchange or refund. This does not affect your statutory rights. 

Dreamchaser Equestrian can not be held responsible for returned goods that are lost in transit.

Refunds will usually be issued back onto the payment method by which you made the initial purchase within 7 days of receipt of item back to us